Training Programs Other Management for IT Professionals
cart-icn

You already have a course in your cart

You can only add one course to your cart at a time! By adding this course, you will replace the existing course from your cart. How would you like to proceed?

Management for IT Professionals

Learn leadership skills that will help you succeed as a manager in the IT field by exploring different decision-making techniques. This course focuses on developing a successful leadership style that facilitates team building, collaboration, and a corporate culture that promotes success.

it-management
$2,295.00 (USD)

Have a question?We're here to help

Overview

Objective

Outline

  1. Management Issues in the IT Environment
    1. Introduction and Components of a Successful Manager
    2. Organizational Culture and Change
    3. Power and Perceptions
    4. Leadership and Risk
    5. Strategies, Decision Making, Empowerment, and Accountability
    6. Customer Relationship Management and Quality
    7. Human Resource Management
    8. Financial Accountability
    9. Summary
  2. Collaborative Problem Solving
    1. Introduction
    2. Backgrounds, Management, and Leadership
    3. Communication, Motivation, and Development
    4. Summary
  3. Strategic Management in Operations
    1. Introduction and Overview
    2. Definitions and Business Models
    3. Categories of Strategies
    4. Strategic Planning Models
    5. Creating Strategic Alternatives
    6. Implementation
    7. Conclusion
  4. Business Best Practices
  5. Financial Accounting for IT Managers
    1. Introduction and Overview
    2. Importance of Financial Statements
    3. The Balance Sheet
    4. The Income Statement
    5. Statement of Cash Flows
    6. Financial Ratios
    7. Conclusion
  6. Legal Issues in Operations
    1. Introduction
    2. Sources of Law
    3. Agency and Employment Law
    4. Torts Law
    5. Sales and Products Liability
    6. Intellectual Property
    7. Ethics
    8. Summary
  7. Organizational Leadership and Decision Making
    1. Introduction and Overview
    2. What Is a Leader
    3. Sources of Power in Leadership
    4. Leadership Theories
    5. Transformational Leaders
    6. Decision Making and Empowerment
    7. Accountability
    8. Summary
  8. Organizational Development and Change
    1. Introduction and Overview
    2. The Culture of an Organization
    3. Types of Culture
    4. Organizational Change
    5. The Human Side of Change and Resistance
    6. Summary
  9. Negotiating Strategies
    1. Introduction
    2. Steps in Negotiating
    3. Tools in Negotiating
    4. Types of Negotiations
    5. Personality Types
    6. Preparing for Negotiations
    7. BATNA and Summary
  10. Seven Management Disciplines
    1. Introduction and Overview
    2. Strategy Management
    3. Human Resource Management
    4. Technology Management
    5. Production and Operations Management
    6. Sales and Marketing Management
    7. Customer Experience Management
    8. Financial Management
    9. Risk Management
    10. Summary
  11. Budgeting Essentials
    1. Introduction
    2. The Concept of Budgeting
    3. Activity Based Budgeting
    4. Factors to Consider in Budgeting
    5. Production Planning
    6. Inventory
    7. Sample Budget and Summary
  12. Persuasive Communication
    1. Introduction
    2. Fundamentals of Communication
    3. Knowing the Audience
    4. The Power of Listening
    5. Credibility of the Speaker
    6. Evidence in Persuasion
    7. Emotion in Persuasion
    8. Organizing the Argument
    9. Summary

Requirements

Prerequisites

You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.

REQUEST INFO

Instructor

FAQs

Reviews

You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.

REQUEST INFO
Kingsborough Community College

2001 Oriental Blvd
Brooklyn, NY 11235 US
MAIN CONTENT

Copyright © 1997 - 2024 All rights reserved. The material on this site cannot be reproduced or redistributed unless you have obtained prior written permission from Cengage Learning. Privacy Policy